What our Customers say...


Amazing customer service. Outstanding communication and craftsmanship. Detail oriented, fast service. Dave, Amy and their crew saved our home after a flood and made it just like new.

We had the team at SERVPRO out for some black mold remediation on some skylights. The team was fast coming out and measuring the space for work, did a great job protecting our furniture, cleaned thoroughly, and had fans setup to keep the air clear after the work. It was great working with the team!

Professional, responsive company. Great customer service to answer all of your questions. Highly recommend!

I am incredibly grateful for these guys helping my home after a burst pipe. Thank you all

From the people answering the phones to the crews in my home I can not say enough good things about their work and customer service. The perfect people to trust to perform mitigation.

Thank you for working so hard to rebuild our home!!  


We had water damage unexpectedly and SERVPRO did a great job in cleaning it up and drying it out. They were very responsive and was able to control the situation to prevent mold buildup.

An elderly relative had extensive water damage in his bathroom from old water pipes that had been leaking over time. The ceiling collapsed in as well. This all happened while my relative was in hospital. The SERVPRO team sent someone out right away to assess the damage, work up a plan and coordinated with the insurance company. The team was professional, courteous, and highly responsive. The work was great and they cleanup up everything when they were done. As the commercial says, "like it never even happened."

Thanks for the quick response on a Saturday night from Julio. The SERVPRO team was out quickly to assist with our water loss.

Exceptional service. Very happy with the results. Thank you to the entire production team. And thank you to Tom for keeping us updated on the progress. 10 out of 10 services.

Thank you again for a job well done.  Your staff is always so professional and courteous.  Brian was very helpful on giving us tips for our attic going forward.  

The did a really good job!

Onsite staff professional and responsive.

One of the best companies we have worked with.

Really impressed with the people and the work.  I hope to not need you again, but if I did, I would call!

Professional staff

I have never met more careful, courteous, honest staff... I would recommend to my family and to my friends for work in their homes.

Very prompt service.  Same day within hours.

Quick, professional and thorough. 

They were wonderful!

Very responsive staff, thank you!

Shawn was very helpful and available.  I already made a referral.  Thanks.

Tyler is awesome!

Very professional and upbeat.  Made a difficult time manageable.  

Carlos deserves Gold Stars!  He was great to wok with and a good team leader as well.  

Very attentive and great fast service.

Jimmy was great, happy with everything.

Dave has been very accommodating and flexible about your needs.  Thank you for having him as our point of contact.

The crew was very pleasant to work with.  Thank you.

The men who work for you are the best.  I was thoroughly pleased. 

Did a very effective job in a timely fashion.

Great guys that left everyday leaving a clean work area!

Great company!  Would not change anything!

After living through a basement flood in our second home, I can truly attest to the amazing work SERVPRO Newton/Wellesley did. Not only was the job completely in a timely manner, but the work was impeccable and the customer service was the best. What could have been a horrible experience was made into an easy and thoughtless process for my family. Thank you SERVPRO Newton/Wellesley!!

Great Company - gets job done correctly & prompt.  No shortage of manpower.

Guys were great.  Never saw anyone work harder.

I was really impressed with the timeliness and professionalism.  I would definitely recommend you!

I was very happy with how fast SERVPRO came out and how all employees were extremely knowledgeable and caring!  Thank you!!!!!


Team was great.  Professional and polite.

They were very efficient and knowledgeable. The cleanup was quick and painless.

Carlos and Rodney did an exceptional job.  They were very professional and at the same time kind and patient.  I'm sure this is the last place they wanted to be on a Saturday night. They are a great asset to the SERVPRO team.  Thanks, Bev

I can't even explain how caring, thoughtful and wonderful the SERVPRO crew was.  Everything was done with thoughtfulness and attention to our loss and to our family.  I would recommend them to anyone.   Thanks Everyone

 Awesome!  Thanks for doing a GREAT job.



Thank you all!!

Always a pleasure to work with Drew and his team.

   Shawn was extremely good about getting back to us, and reassuring. Jeremy was very knowledgeable.  Wilfredo and Julio were excellent. 

All promises kept.  Especially the time I could expect the crew to be here.  Always on time - really important to this customer!

Great company, great guys!

Shawn was extremely helpful and got to my location quickly despite of back-up situation.

Thank you so much!!

Shawn and Drew were amazing to deal with!

Best company. The only company to call when you have an emergency like I did. Top notch.

Great service on both visits!

Ryan was very helpful!

Prompt service!  Thank you!

SERVPRO was great!  Thank you for doing a great job!

Thank you for doing a great job!

My client was extremely happy with your team's services!!  Thanks!!!

Katie and Amy did an excellent job!  They worked hard and stayed overtime!

Very prompt service!

Great work!

SERVPRO team who came to our house was great - so polite and professional.  They made getting part of our walls and ceilings torn down as pleasant as it could be!!

Quick, efficient, and polite!  A pleasure to work with!

They were excellent, went beyond duty.

It was perfect! SERVPRO staff was courteous and hard working and got great results for us. Prompt. Everything was great!

SERVPRO was timely, neat, and through. Excellent!

I feel the service provided was exceptional, communications very good!

Great crew of first responders! Thanks!

SERVPRO always easy to work with. Very prompt response and turnaround. Careful work and excellent communication from the crew.

SERVPRO was very prompt, got the job done expediently. Willing to explore all the problems and the house. Resourceful!

The SERVPRO team were excellent! Would recommend their service!

SERVPRO was very professional and very friendly. Great attitude, highly recommended.

SERVPRO was great. So was his staff. Did great work and cleaned up great!

I just have to say that you guys made this entire process just about as easy as it could have been and certainly much easier than we ever would expected. Really appreciate your professionalism and everything else about the way the guys handled the job. It really meant we had a lot less to worry about. Happy to recommend you if the opportunity arises and thank again for a job very well done!

Great job. The crew here was great, super hard working, and very nice.

Thanks for a good job!

Excellent. Very courteous service.

I have NOTHING to add that would have made an experience any better. It was a MESS after the fire and SERVPRO came over and was starting the process within hours. I loved having them here and will miss them! They did an impeccable job and would TOTALLY recommend them to EVERYONE! Great experience overall!

Such a huge help... Very knowledgeable and polite! Made a miserable situation as good as it could be!

Top notch service!

Fantastic service, no complaints whatsoever. Very prompt.

Very professional!!

The crew was very professional and great!

Everyone was great! The team was professional, polite, and knowledgeable. Thank you very much!

Everyone was really nice and responsive. Thank you!!

Everything was good. Thanks!