SERVPRO of Newton Wellesley Offers Sewer Backup Services

2/2/2022 (Permalink)

There are three major types of contaminated water. We will inspect that contaminated water to determine the type of water and then restore your home

Water from sewer system backups is dangerous. The water is unsanitary and may contain bacteria and viruses. Special training and equipment are necessary to safely clean this type of contamination. 

There are three major types of contaminated water. We will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home.

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3.

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort. This may come from washing machine overflow; toilet overflow, or dishwasher overflow.

Category 3: "Black Water"

Any contact should be avoided. This happens when there are issues such as flooding from rivers or streams, water from beyond the toilet trap, or water from the toilet bowl with feces.

Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area. We advise you on this process, providing guidance based on your unique situation.

SERVPRO of Newton Wellesley is available 24/7 including holidays and weekends to assist you and help you with your sewer water damage. “Like it never even happened.”