SERVPRO of Newton/Wellesley Promptly Responds to Flooded Neighborhood

11/17/2017 (Permalink)

Shown in the before picture, you can see the amount of water that flooded these homes with the markings of the water line a 2 feet from the ceiling.

On October 30^th a strong autumn storm ripped through New England bringing wind gusts of over 70 mph and torrential rainfall causing downed trees, widespread power outages and localized flooding.

The Newtonville neighborhood near the Cabot School experienced its own perfect storm during this widespread weather event. A dozen homes located on Bridges and Norwood Avenues experienced major flooding with some homes inundated with over 3 feet of water.

It was the unfortunate collision of the current repairs being made to an aging culvert combined with the by- pass pumps too overwhelmed to handle the sudden storm waters. As a result, the heavy rains flooded the streets and subsequently devastated twelve homes located in this quiet residential neighborhood.

The Emergency Storm Response Crews from SERVPRO of Newton/Wellesley were called in to assess the damage. The crew immediately began the water cleanup and restoration process. They worked tirelessly coordinating the needs of the affected homeowners while communicating with insurance company representatives. They updated the representatives of the Newton mayor’s office and informed relevant city departments. SERVPRO had multiple crews, specialized equipment and several work trucks ready to go when the call came in for emergency help. In a short time the crew and vehicles were on site to assist these homeowners in need.