We are Hiring a Production Technician

8/14/2024 (Permalink)

As a Production Technician, you will be responsible for performing assigned services in alignment with production guidelines.

As a Production Technician, you will be responsible for performing assigned services in alignment with production guidelines. Your duties will include direct communication with customers to ensure their needs are fully met, supporting the Crew Chief and other production personnel as required, and maintaining the cleanliness and functionality of vehicles, equipment, warehouse, and office areas.

Key Responsibilities:

• Perform services according to production guidelines and work orders.
• Maintain clear and timely communication with the Crew Chief and customers.
• Ensure that all jobs are completed to meet or exceed customer expectations.
• Clean and maintain vehicles, equipment, warehouse, and office areas to ensure they are in optimal working condition.

Results Expected:

• Production processes are executed according to established guidelines and work orders.
• Effective communication is maintained with both the Crew Chief and the customer.
• All jobs are completed to customer satisfaction or beyond.
• Vehicles, equipment, and facilities are consistently clean, orderly, and well-maintained.

Equal Opportunity Employer Statement:
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status, or any other characteristic protected by law.

Contact Thomas Riley at : triley@SERVPROframingham.com with your resume. 

We are Hiring a Crew Chief!!

8/14/2024 (Permalink)

The Crew Chief plays a vital role in leading and coordinating restoration projects, ensuring that all processes are completed

The Crew Chief plays a vital role in leading and coordinating restoration projects, ensuring that all processes are completed efficiently and to the highest standards. This position requires strong leadership, attention to detail, and a commitment to safety. The Crew Chief is responsible for guiding the team, maintaining quality control, and ensuring that safety protocols are strictly followed.

Primary Responsibilities:

• Project Coordination:
  Coordinate and perform content restoration processes as scheduled, ensuring that all tasks are completed on time and meet quality standards.
• Quality Control:
  Oversee the quality of work performed by the crew, ensuring that all processes adhere to guidelines and exceed customer expectations.
• Safety Management:
  Identify safety hazards on the job site, communicate potential risks, and establish control measures to protect both occupants and workers. Ensure that all team members follow safe work practices and adhere to safety and risk management guidelines.
• Leadership:
  Provide direction and support to the production team, ensuring that all members understand their roles and responsibilities. Foster a collaborative and efficient work environment.
• Customer Communication:
  Act as the primary point of contact for customers, providing updates on project progress and addressing any concerns or questions they may have.

Equal Opportunity Employer Statement:
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status, or any other characteristic protected by law.

Contact Thomas Riley at : triley@SERVPROframingham.com with your resume. 

 5 Things Not to Do After a Fire Damages Your Home in Newton Wellesley, MA. 

8/22/2023 (Permalink)

After the fire is extinguished and the immediate danger is over, it's essential to approach the situation with caution and a clear plan.

After the fire is extinguished and the immediate danger is over, it's essential to approach the situation with caution and a clear plan. While the desire to start restoring your home may be strong, there are several critical mistakes you should avoid to ensure a smoother recovery process. Here are five things not to do after a fire damages your home, helping you navigate this challenging time with greater ease and efficiency.

1. Entering the Property Without Proper Clearance: After a fire, your instinct may be to rush back into your home to assess the damage and retrieve valuables. However, entering the property without proper clearance from the fire department or relevant authorities can be extremely dangerous. Structural instability, hidden pockets of fire, toxic fumes, and weakened support beams are just a few of the hazards that might be present. Always wait for the official go-ahead before reentering your home to ensure your safety and that of emergency responders.
2. Attempting DIY Repairs: Restoring your home after a fire requires professional expertise due to the complexity of the damage. While it's natural to want to start cleaning up immediately, attempting DIY repairs without the necessary knowledge and equipment can lead to further damage and compromise the integrity of your home. Instead, consult with licensed contractors or restoration specialists experienced in fire damage recovery. They will have the expertise and tools needed to assess the situation correctly and carry out safe and effective restoration work.
3. Ignoring Smoke and Soot Damage: The aftermath of a fire often leaves behind extensive smoke and soot damage that may not be immediately apparent. Ignoring these lingering issues can lead to long-term problems, including health hazards and deterioration of materials. Smoke and soot particles can seep into walls, upholstery, and ventilation systems, causing respiratory issues and unpleasant odors. Engage professional cleaning services equipped to handle fire-related residues to ensure that your home is thoroughly cleaned and deodorized.
4. Failing to Notify Your Insurance Company Promptly: Your homeowner's insurance policy is there to help you during such challenging times, but to maximize your claim and coverage, it's crucial to notify your insurance company promptly. Delaying the reporting of the fire or providing incomplete information may lead to complications and delays in receiving the necessary funds for the restoration process. Reach out to your insurance provider as soon as possible, providing detailed documentation of the damage and any valuable items that were lost.
5. Disposing of Damaged Items Prematurely: Amidst the chaos of a fire-damaged home, it's tempting to discard ruined items quickly. However, it's essential to document the damage thoroughly before disposing of anything. Take photographs and make a detailed inventory of damaged belongings as evidence for your insurance claim. Your insurance adjuster may need this information to process your claim accurately. Moreover, some items may be salvageable through professional restoration services, potentially saving you money in replacement costs.

Experiencing a fire and the aftermath of its damage is an emotional and challenging ordeal. While the desire to start rebuilding your life is natural, it's essential to approach the recovery process cautiously and avoid certain mistakes. Remember not to enter your property until it's deemed safe, enlist the help of professionals for restoration work, promptly inform your insurance company, and document the damage thoroughly. By following these five essential guidelines, you can navigate the post-fire period more smoothly, ensuring a faster and more effective recovery for your home and your life.

When it comes to cleanup and restoration services for residential and commercial buildings' fire, mold, water, and storm damage, SERVPRO of Newton Wellesley is the undeniable number one choice. Our services extend to various areas, including Needham Junction, Needham, Newton Highlands, Newton Lower Falls, Newton Upper Falls, Thompsonville, Waban, and Wellesley, MA. Rest assured, we are here to serve and bring your property back to its former glory.

Protect Your Home Against a Flood in Newton Wellesley, MA: Essential Tips to Safeguard Your Abode

8/15/2023 (Permalink)

Floods are among the most destructive and devastating natural disasters that can wreak havoc on our homes.

Floods are among the most destructive and devastating natural disasters that can wreak havoc on our homes. Here are some essential tips and strategies to safeguard your home and loved ones from the destructive force of floods.

1. Understand the Flood Risk in Your Area: The first step in flood protection is to understand the flood risk in your area. Check local flood maps and seek information from relevant authorities about historical flood events in your region. Understanding the level of risk will help you gauge the urgency and extent of flood-proofing measures your home requires.
2. Elevate Electrical Systems: Electrical systems are highly vulnerable during floods and can pose a significant safety hazard. Hire a professional electrician to elevate all electrical outlets, switches, sockets, and wiring above the expected flood levels. Additionally, consider installing a main electrical panel at a higher level or in an elevated enclosure to prevent water damage.
3. Waterproof Your Basement: Basements are highly susceptible to flooding due to their location below ground level. Seal any cracks in the foundation and walls to prevent water seepage. Apply waterproofing compounds on the walls and consider installing a sump pump to remove any accumulated water.
4. Elevate Appliances and Furnishings: Raise your valuable appliances, including washers, dryers, water heaters, and furnaces, on elevated platforms to keep them above potential floodwaters. Additionally, consider securing heavy furniture to the walls to prevent them from floating and causing damage.
5. Install Flood Barriers and Sandbags: Temporary flood barriers and sandbags can act as a first line of defense during a flood event. Stock up on sandbags and know how to properly stack and place them around vulnerable areas, such as doors and windows, to create a barrier against incoming water.
6. Secure Sewage Backflow Valves: During severe floods, there's a risk of sewage backflow, which can lead to contamination and further damage. Installing sewage backflow valves in your home's plumbing system can help prevent sewage from entering your property.
7. Create Adequate Drainage: Ensure that your property has proper drainage systems in place to direct water away from your home's foundation. Clean gutters, downspouts, and drains regularly to prevent blockages that may lead to water pooling around your home.
8. Elevate Outdoor Utilities: Just like indoor electrical systems, outdoor utilities such as air conditioning units and fuel tanks should be raised above potential flood levels to minimize damage and reduce safety risks.
9. Purchase Flood Insurance: Standard homeowner's insurance policies usually do not cover flood damage. It's essential to invest in separate flood insurance coverage to protect your home and belongings in case of a flood event.

By understanding the flood risk in our area and implementing the above-mentioned flood protection measures, we can significantly reduce the potential impact of floods on our homes. Remember, early preparation is key to safeguarding your abode against nature's fury, and a little effort now can save you from significant losses in the future. Stay informed, stay prepared, and keep your home safe!

When it comes to cleanup and restoration services for residential and commercial buildings' fire, mold, water, and storm damage, SERVPRO of Newton Wellesley is the undeniable number one choice. Our services extend to various areas, including Needham Junction, Needham, Newton Highlands, Newton Lower Falls, Newton Upper Falls, Thompsonville, Waban, and Wellesley, MA. Rest assured, we are here to serve and bring your property back to its former glory.

What Should You Do If  A Grill Is On Fire?

5/16/2023 (Permalink)

If a grill fire does occur, it’s important to know what to do to stay safe.

Grilling is a great way to enjoy delicious food and spend time outdoors with friends and family. If a grill fire does occur, it’s important to know what to do to stay safe. Here are the steps to take if a grill is on fire:

• Turn off the burners: If the fire is contained in one area of the grill, turn off the burners in that area. This will help prevent the fire from spreading.
• Close the lid: If the fire is larger and cannot be contained to one area, close the lid of the grill. This will help cut off the oxygen supply to the fire and reduce the flames.
• Disconnect the fuel source: If you are using a propane grill, turn off the propane tank and disconnect it from the grill. If you are using a charcoal grill, remove the charcoal from the grill.
• Use a fire extinguisher: If the fire is still burning, use a fire extinguisher to put it out. Make sure you use the correct type of fire extinguisher for the type of fire you are dealing with. For grill fires, use a Class B fire extinguisher, which is designed for flammable liquids and gases.
• Call for help: If the fire is too large to be put out with a fire extinguisher, call the fire department immediately.
• Do not use water: Never use water to put out a grease fire on a grill. This can cause the fire to spread and create a dangerous situation.
• Wait before cleaning: After the fire has been put out, wait until the grill has cooled down before cleaning it. This will prevent any remaining grease or debris from reigniting.

By following these steps, you can effectively handle a grill fire and stay safe while grilling. Remember to always be mindful of grill safety and take the necessary precautions to prevent accidents from happening.

SERVPRO Of Newton Wellesley is The #1 Choice in Cleanup and Restoration for residential and commercial buildings’ fire, mold, water, and storm damage. 

We service Dedham, East Dedham, Endicott, Medfield, Norwood Centre, Norwood, Walpole, MA, and Westwood, MA

Does my insurance cover home damage in Newton Wellesley?

3/17/2023 (Permalink)

Home insurance provides financial protection against various risks that could cause damage or loss to your home, such as natural disasters, theft, and accidents.

1. Natural disasters such as earthquakes, floods, and hurricanes can cause significant damage to your home. Depending on your policy, your insurance coverage may include protection against these types of events. 
2. Home fires can be devastating, causing significant damage to your property and belongings. Your insurance policy may provide coverage for the cost of repairing or rebuilding your home, as well as replacing your damaged possessions. 
3. Homeowners' insurance can provide coverage for stolen or damaged property due to theft or vandalism. This coverage typically includes damage to your home's structure and any personal property that has been stolen or damaged. 
4. Home insurance policies may provide coverage for accidental damage to your home, such as damage caused by a tree falling on your house or your child accidentally breaking a window. 

Your insurance policy may provide coverage for water damage, but it's important to understand what is covered, as some policies may exclude certain types of water damage.

We service Needham Junction, Needham, Newton Highlands, Newton Lower Falls, Newton Upper Falls, Thompsonville, Waban, and Wellesley, MA

SERVPRO Of Newton Wellesley is The #1 Choice in Cleanup and Restoration for residential and commercial buildings’ fire, mold, water, and storm damage.

SERVPRO of Newton Wellesley Fire Restoration: The Steps to Take After a Fire

2/5/2023 (Permalink)

Here are the steps you should take in the aftermath of a fire, from ensuring safety to finding the right restoration team.

A fire can be a devastating experience, leaving destruction in its wake. However, with the right steps and the right professionals, it's possible to restore your home or business to its pre-fire condition. Here are the steps you should take in the aftermath of a fire, from ensuring safety to finding the right restoration team.

Step 1: Ensure Safety

Before entering your property, make sure it's safe to do so. If it is, wear protective gear, such as a mask and gloves, to protect yourself from soot and other harmful substances.

Step 2: Contact Your Insurance Company

As soon as possible, contact your insurance company to report the fire and start the claims process. They will guide you through the next steps and help you determine what is covered under your policy.

Step 3: Contact a Fire Restoration Professional

It's important to work with a professional fire restoration company as soon as possible. These professionals have the experience and equipment needed to properly clean up and restore your property. They can also work with your insurance company to ensure that everything is done correctly and efficiently.

Step 4: Clean Up and Restoration

The fire restoration process can include a variety of tasks, including cleaning up soot, removing damaged items, repairing structural damage, and restoring furniture and other personal items. The professionals you work with will assess the damage and determine the best course of action.

Step 5: Rebuild and Reconstruction

In some cases, the fire may have caused significant damage that requires rebuilding or reconstruction. If this is the case, the restoration professionals can work with you and your insurance company to rebuild your property to its pre-fire condition.

The aftermath of a fire can be overwhelming, but with the right steps and professionals, it's possible to restore your property and get back to your normal life.

SERVPRO of Newton Wellesley is your premier choice for fire damage and restoration. Our teams are ready to respond 24 hours a week, any day of the year. When you bring us on the job our team of licensed contractors and certified technicians will work collaboratively with you throughout the duration of the project. They will keep you updated on the project's status and ensure that your expectations are met. We will help you to move forward and make it “Like it never even happened” for all of your fire damage. 

What do our Clients Say?

1/26/2023 (Permalink)

Leave us a review on google today!

When we do work on a job, we strive to ensure that our work is of the highest quality. We always love and appreciate when we hear positive feedback from our amazing customers.

- We had a pipe burst in our basement and a few inches of water flooded in. We were away and our neighbor found the leak. We called SERVPRO to clean up the basement and restore it. SERVPRO immediately responded and got the work done while we were away. Their quality of work and their service was phenomenal. I would definitely recommend them

- SERVPRO responded very quickly to our water damage call. The house is owned by a friend and he is out of country for some time so the damage is extensive. SERVPRO did an excellent job in cleaning up and mold control. Thanks for Framingham team for their professional work, a job truly well done!

- Responsive and timely, great customer service and communication throughout the entire process. Amy, Julio, Shawn, and the rest of the team were fantastic, restored our home after extensive smoke damage and took great inventory of damaged items, would definitely recommend!

- I was referred to SERVPRO from three (3) friends following a sewerage backup due to faulty piping in my rental and I highly recommend SERVPRO of Newton/Wellesley for any cleanup/removal/sanitation for a sewage spill and/or water damage. As a small business owner, I was extremely impressed with SERVPRO's customer service, promptness, professionalism, expertise and quality of work. I was informed of the process at each step along the way and felt as if SERVPRO had my family's safety and well-being at heart during their cleanup and follow-up. Shawn, SERVPRO's Newton/Wellesley operations manager, has gone above and beyond to answer my questions (even relating to my dogs being exposed to sewage!) and put my mind at ease during each step of the process. A true professional and a wonderful company. A+

No matter to what extent the damage is, our team's work is of the highest quality. We are here, 24/7/365 to assist you the Newton/Wellesley area with damage restoration and rebuild needs. Save our phone number to your emergency contacts: (617) 332-9000

SERVPRO of Newton Wellesley Is The Disaster Remediation Company

4/5/2022 (Permalink)

When damage strikes the home you need trusted remediation-to-rebuild experts.

When damage strikes the home you need trusted remediation-to-rebuild experts. Witnessing your home being consumed by water or fire can be traumatizing. The only reassurance you can is rescuing as much property as possible and rebuilding the rest. 

SERVPRO of Newton Wellesley offers a wide variety of commercial and residential restoration services to our clients. We have a team of certified and fully trained professionals who are ready to respond 24 hours a day, every day of the year, even on holidays to all emergencies.

Some of the services that we provide are as follows,

• Fire damage restoration
• Restoration of water damage
• Restoration of storm destruction
• Mold damage restoration and others.

SERVPRO of Newton Wellesley is available 24/7 including holidays and weekends to assist you and help you with commercial damage. “Like it never even happened.”

SERVPRO of Newton Wellesley Gives Back

3/3/2022 (Permalink)

We are supporting the fight against cancer through For Kid's Sake Foundation.

SERVPRO of Newton Wellesley is always all about giving back and helping our local community whenever possible. We believe in helping out causes that are close to our hearts. 

We are supporting the fight against cancer through For Kid's Sake Foundation. Malia has been fighting neuroblastoma, and her father Glen is a longtime friend of our owner, David. Check out the link below to see how you can support the charity! You got this, Malia!

https://forkidssakefoundation.org

SERVPRO of Newton Wellesley is available 24/7 including holidays and weekends to assist you and help you with residential or commercial fire damage. “Like it never even happened.” 

SERVPRO of Newton Wellesley Explains The Benefits Of Working Together

2/3/2022 (Permalink)

We are a one-stop service, a company that offers restoration, renovation, and complete rebuilding to reverse your devastating loss.

It is hard to put into words what the reality is like when a homeowner or business owner experiences emotional devastation due to the destruction of property by fire, invasive mold or flooding.

This unexpected trauma reaches many stages. You might be overwhelmed and will want to call someone to assist you in the process of recovery. Making the right call to the right service that will see you through from start to finish without abandonment at any point in the process is critical to your future happiness and security. 

SERVPRO Newton/Wellesley is that service. We are a one-stop service, a company that offers restoration, renovation, and complete rebuilding to reverse your devastating loss and to do so “Like it never even happened.” When your needs are greatest, you want the most expertise full-service company available locally. 

There are additional benefits to choosing us. One is that 95% of our work is dealing with renovations that entail insurance adjusters, insurance companies, and insurance agents. We welcome being the middleman because then we can ensure a smooth and continuous transition from the first moment of loss to the application of finishing touches. 

The owner Dave Kurzontkowski is a Licensed Contractor, a former Insurance Agent, and an extremely knowledgeable restoration and renovation expert, so he makes sure projects are taken care of correctly and efficiently.

Our team of technicians, designers, and construction crew are focused on every detail and will work with you, walking you through the entire collaborative process. Our quality craftsmanship and mastery will be displayed in your end product of a beautifully restored home or business.

SERVPRO of Newton Wellesley is available 24/7 including holidays and weekends to assist you and help you with your damage. “Like it never even happened.”

SERVPRO of Newton Wellesley Is Hiring

2/3/2022 (Permalink)

SERVPRO of Newton/Wellesley is committed to employee development, providing multiple opportunities for resource training.

We are hiring an Administrative Assistant 

Conveniently located right off Rt 495 in Hopkinton, SERVPRO of Newton/Wellesley offers exciting employment opportunities. When you arrive at our office, you will feel the positive energy as you are enthusiastically greeted by our office dog, Maggie. She will put a smile on your face as soon as you enter!

SERVPRO of Newton/Wellesley is committed to employee development, providing multiple opportunities for resource training. You will be encouraged to stay current and to expand your knowledge and skills in your particular area of employment. We have very clear and stated goals and they don’t just sit in a word document, they are prominent for all to see and remember, painted in bright gold on our conference walls! Our traineeship office, located in Lawrence, frequently holds seminars and presentations on the latest communications from SERVPRO corporate.

In addition, our employees enjoy the convenient amenities just steps from our office. Within a block, you have Starbucks, "Dunkins", local delis, convenience stores, and gas stations as well as very popular restaurants great for meeting up with friends after work. Enquire today and we will look forward to talking to you about potential employment.

Primary Role: Perform all office administrative tasks related to customer calls, job management and tracking, scheduling of jobs, and customer satisfaction activities. Perform basic accounting duties relating to accounts receivable, accounts payable, payroll, and banking. Perform general office duties such as drafting correspondence, filing, and creating reports.

Results Expected: All administrative work is processed and documented accurately and timely. Customers, COIs (Center of Influence), Production Team, Marketing Reps/ Estimators, and the Office Manager/Owner are communicated to in a timely and accurate manner. Customer satisfaction is maintained at a high level. Processing of accounts payable and receivables are current. All files and reports are maintained and provided as required. All administrative tasks are completed as assigned.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status, or any other characteristic protected by law.

If you would like to apply to any of the open positions, please send your resume to dKurzontkowski@SERVPROframingham.com.

SERVPRO of Newton Wellesley Offers Biohazard Cleaning Services

2/2/2022 (Permalink)

SERVPRO of Newton Wellesley is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Exposure to biological and chemical contaminants can pose serious health consequences. Failure to properly trash substances can contribute to unhealthy and dangerous environments. SERVPRO of Newton Wellesley is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we transform these unhealthy environments back into clean, safe homes and offices.

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding, or other biohazards can be dangerous. 

We provide cleanup and recovery services for many biohazard situations. These include the following:

• Sewage backups
• Crime scene residues
• Suicide/death accidents
• Homicide cleanups
• Blood cleanup
• Accident cleanup
• Hoarding scenes
• Animal waste/remains
• Chemical spills
• Tear gas cleanup
• Meth lab cleanup

SERVPRO of Newton Wellesley is available 24/7 including holidays and weekends to assist you and help you with your biohazard damage. “Like it never even happened.” 

SERVPRO of Newton Wellesley Offers Trauma and Crime Scene Cleanup Services

2/2/2022 (Permalink)

Since crime scenes may involve bloodborne pathogens and harmful chemicals we will always treat your property and the people with empathy.

Our technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean safe home. 

Since crime scenes may involve bloodborne pathogens and harmful chemicals we will always treat your property and the people involved with the greatest empathy.

After the police have finished processing the scene, cleaning and restoration can begin. We will respond immediately and have the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.

We help clean and restore: 

• Crime Scene and Trauma Cleaning Services
• Fingerprint powder and evidence-gathering chemicals
• Tear gas and pepper spray residues
• Fire extinguisher residue
• Blood, bodily fluids, and tissue remnants
• Common Trauma and Crime Scene Scenarios
• Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals, we clean and restore your property. Our trained Professionals clean, disinfect and deodorize the structure.

SERVPRO of Newton Wellesley is available 24/7 including holidays and weekends to assist you and help you with your biohazard damage. “Like it never even happened.” 

SERVPRO of Newton Wellesley Offers Sewer Backup Services

2/2/2022 (Permalink)

There are three major types of contaminated water. We will inspect that contaminated water to determine the type of water and then restore your home

Water from sewer system backups is dangerous. The water is unsanitary and may contain bacteria and viruses. Special training and equipment are necessary to safely clean this type of contamination. 

There are three major types of contaminated water. We will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home.

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3.

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort. This may come from washing machine overflow; toilet overflow, or dishwasher overflow.

Category 3: "Black Water"

Any contact should be avoided. This happens when there are issues such as flooding from rivers or streams, water from beyond the toilet trap, or water from the toilet bowl with feces.

Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area. We advise you on this process, providing guidance based on your unique situation.

SERVPRO of Newton Wellesley is available 24/7 including holidays and weekends to assist you and help you with your sewer water damage. “Like it never even happened.” 

SERVPRO of Newton Wellesley Offers Mold Restoration Services

2/2/2022 (Permalink)

If you believe you have a mold problem, we can inspect and assess your property with our specialized training, equipment, and expertise.

It only takes a small water leak, or humidity, for mold to form. Mold can spread in as little as 48 hours that produce allergens and irritants.

If you believe you have a mold problem, we can inspect and assess your property with our specialized training, equipment, and expertise.

Here are some facts about mold: 

• Microscopic mold spores exist almost everywhere; this can make it impossible to remove all mold. 
• Mold may enter your home through windows, doors, or AC/heating systems. 
• Before mold remediation can start, the sources of water or moisture must be addressed. 
• Mold often produces a strong, musty odor, that you might be able to smell and identify. 

SERVPRO of Newton Wellesley is available 24/7 including holidays and weekends to assist you and help you with your mold damage. “Like it never even happened.” 

SERVPRO of Newton Wellesley Uses Emergency Readiness Plan For Businesses

1/12/2022 (Permalink)

We never know when a disaster can hit, but it is important to have a plan ready for your business.

We never know when a disaster can hit, but it is important to have a plan ready for your business. Without proper preparation, a relatively minor emergency can have tragic consequences for any business. 

An Emergency Readiness Plan must include the following:

• A procedure for reporting emergencies
• An evacuation plan
• A way to account for all employees after the evacuation
• Medical or rescue duties being performed by employees, if applicable

To truly protect your employees, your contingency plan could also include a description of the various alarms that will go off in the event of an emergency.

You may also want to come up with an alternative communications location where everyone can gather in the event of a fire or smoke damage to the property. Once the plan is in place, select an employee to lead the facility in event of an emergency. 

SERVPRO of Newton Wellesley is available 24/7 including holidays and weekends to assist you and help you with residential or commercial fire damage. “Like it never even happened.”

Why Choose SERVPRO Newton/Wellesley - Restore First

4/6/2021 (Permalink)

We are here to help. Our goal is to make the remediation process as easy as possible for our customers.

As experts in emergency restoration for fire, water, smoke, biohazard, and sewer damage, SERVPRO of Newton/Wellesley professionals has seen a wide variety of property damage. Whether the damage is to the building's structure, such as ceilings, walls, floors, windows, doors, cabinetry, etc., or personal belongings and building contents, our certified technicians are able to inspect, test, and determine the best course of action for restoring the damaged areas and items to preloss conditions.

SERVPRO of Newton/Wellesley goal, whenever possible, is to restore damaged items or building materials rather than replacing them. Restoring is far more cost-effective than replacement and it allows our client's keepsakes and treasured belongings to be saved. Some items within a residential or commercial property have sentimental value and are priceless to our clients and replacing is not a viable option. These items can range from a piece of furniture passed down through generations to a portrait of a departed loved one. SERVPRO of Newton/Wellesley will do everything possible to restore these items so they can be enjoyed and cherished for another generation.

We are here to help. Our goal is to make the remediation process as easy as possible for our customers.  SERVPRO of Newton/Wellesley has trained professionals who are quick to respond. Call us today - (617) 332-9000! We will make your disaster look “Like it never even happened.”

Why SERVPRO Newton/Wellesley - Over 40 Years Of Leadership

3/4/2021 (Permalink)

SERVPRO is a franchise system with 40 years of leadership in the restoration industry. Our track record of results has earned us the trust of the insurance companies. The vast majority of our work is claim based. This trust we have built ensures our customers a quick claim approval process turnaround, allowing us to immediately begin the remediation process.    

Here are some of the remediation services SERVPRO of Newton/Wellesley offers to our community;

Restoration

1. Fire, Smoke and Soot
2. Water removal and Dehumidification
3. Mold Mitigation and Remediation
4. Contents Restoration
5. Contents Claim Inventory Service

Cleaning

1. Biohazard, Crime Scene and Vandalism
2. Carpet, Upholstery, Drapes and Blinds
3. Ceilings, Walls and Hard Floors
4. Deodorization

We are here to help. Our goal is to make the remediation process as easy as possible for our customers.  SERVPRO of Newton/Wellesley has trained professionals who are quick to respond. Call us today - (617) 332-9000! We will make your disaster look “Like it never even happened.”

Trained Professionals

2/4/2021 (Permalink)

We have always put a high priority into educating our team. That need is more important than ever today. SERVPRO of Newton/Wellesley is an IICRC certified firm with certified technicians. That means you can expect the very highest in standards and protocol to be used in your home or business.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

• Crew Training
• Fire Restoration
• Water Restoration
• Advanced Structural Drying

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

SERVPRO of Newton/Wellesley is here to help our community by offering the highest level of remediation in the industry. Our highly trained technicians will guide you throughout the entire project lifecycle, ensuring the highest customer satisfaction in the industry. Call (617) 332-9000 for help with any emergency and will make it, "Like it never even happened."

Professional Grade Equipment

2/4/2021 (Permalink)

At SERVPRO of Newton/Wellesley, helping our customers and returning water and/or fire-damaged areas and items to their preloss condition is our number one priority. To do this, SERVPRO of Newton/Wellesley understands that using the proper equipment makes a measurable difference in reducing claims loss expense. When time matters, technology, and equipment must be counted on to perform. Each machine and piece of equipment has a crucial role in the restoration process. Every SERVPRO of Newton/Wellesley Disaster Remediation Technicians is trained to use each piece of equipment to its highest potential. Here are a few of our most commonly seen and used machines and their purpose.

PORTABLE EXTRACTORS

Extractors are used for cleaning carpets, cleaning upholstery, and removing water from floors after a water loss. An extractor has three major components: a heater, a pump, and a vacuum system. Technicians use this machine for variable heat-controlled cleaning, including to heat the rinse solutions to clean more effectively. The vacuum system and waste recovery tank remove soils and moisture from the surface and collects it in the reservoir. With this machine, we can expedite the removal of water and humidity from damaged materials and textiles to help restore it to preloss conditions. In doing this, the potential of having to replace contents or belongings is lowered.

THE OZONE GENERATOR

The portable ozone generator eliminates a variety of odors caused by animals, cigarette smoke, mold and mildew, fire, and water damage. This machine generates "ozone," which consists of unstable oxygen molecules (containing three oxygen atoms). Ozone chemically reacts with odor-causing molecules to oxidize residues and remove the odors. When using this piece of equipment, we follow the necessary guidelines. People and pets need to evacuate from the environment during the ozone process for health and safety reasons. Once the deodorization process is complete, ozone quickly reverts to the typical oxygen molecule, leaving no residues. Once the odor is gone, the results are permanent. One of the features of the ozone generator is that it is made to be compact and portable, yet also be a durable and professional unit.

DEHUMIDIFICATION EQUIPMENT 

The dehumidification process increases the rate of evaporation by removing water vapor from the air. Our certified technicians position dehumidifiers strategically in a water-damaged structure, so the moist, humid air moves through the unit while dry, warm air is discharged. Dry air acts like a sponge to absorb moisture from wet materials so we use the dehumidifiers, primarily because it provides a continual source of dry air to enhance the restoration process. We use small commercial refrigerant-dehumidifiers because it removes approximately 8 gallons of water per day from the atmosphere. An extra-large industrial refrigerant could remove as much as 20 gallons per day.

AIR MOVING EQUIPMENT

Air movers are used in water damage restoration to enhance evaporation at the surface level and reduce drying time. These machines introduce airflow at the surface level and replace the highly saturated air with drier air to enhance dissipation. Our crew is required to complete the "science of drying" coursework. This coursework teaches them how many air movers they will need and how to position them to create airflow across all wet surfaces. In some cases, when the lower portion of multiple walls are saturated, many air movers are placed to create a vortex of circular airflow around the walls. Our technicians operate the air movers in several different positions, offering flexibility in how to direct the airflow with the best possible outcome. 

SERVPRO of Newton/Wellesley is here to help our community by offering the highest level of remediation in the industry. Our highly trained technicians have access to state-of-the-art equipment, ensuring the highest customer satisfaction in the industry. Call (617) 332-9000 for help with any emergency and will make it, "Like it never even happened."

Why Choose SERVPRO Newton/Wellesley - Water Damage

2/3/2021 (Permalink)

We strive to provide every customer with an unparalleled recovery experience for their Newton, Ma commercial or residential property. We have experts in every sector of the remediation industry and their primary focus is to ensure that SERVPRO of Newton/Wellesley is the leading provider of restoration services in the Massachusetts Metro-west area. Our Disaster Remediation Teams help guide our clients through every phase of its recovery, from the initial damage inspection and mitigation work through reconstruction and cleanup. 

Water 

When water damage strikes large commercial properties in Newton, Ma the structure can become significantly damaged and become a hazardous situation for customers as well as employees. Preparing for such disasters can be challenging, however, protecting your property and its contents after disaster strikes does not have to be. The staff at SERVPRO of Newton/Wellesley  is prepared to act quickly after water loss incidents. Our Disaster Remediation Technicians are IICRC-Certified as Water Restoration Technicians (WRT) certified. They are also structural drying specialists which means they are able to assess the damage and implement the right plan to get the situation under control. Our technicians also have secondary accreditations from the IICRC for Applied Structural Drying to stay attuned to the latest practices, equipment, and products involved in moisture removal. 

SERVPRO of Newton/Wellesley is here to help our community by offering the best water remediation experience in the industry. Our Project Managers will guide you throughout the entire project lifecycle, ensuring the highest customer satisfaction in the industry. Call (617) 332-9000 for help with any emergency and will make it, "Like it never even happened."

Why Choose SERVPRO Newton/Wellesley - Storm Damage

2/3/2021 (Permalink)

All of us at SERVPRO of Newton/Wellesley strive to provide the highest customer experience for our clients. Our Disaster Remediation Technicians are experts in every aspect of the remediation industry and their goal is two fold, get the job done right while offering the highest level of customer satisfaction in the industry. Our Disaster Remediation professionals will lead our customers throughout the entire project lifecycle, from the initial damage inspection and mitigation work through reconstruction and cleanup. 

Storm 

Our Disaster Remediation Team is equipped to handle any large storm quickly and confidently. With so many powerful storm systems that can compromise many properties simultaneously, having the support and expertise of accredited and well-trained restoration specialists like ours will help. With our focus on a fast response in critical situations, no customer ever has to wait for the effective mitigation, reconstruction, and attention their property needs. 

Considering how frequent flooding occurs in storm-damaged Newton properties. Our clients need a restoration team that can not only address the water damage but also the structural concerns of the property as well. Our comprehensive recovery approach will start with temporary construction solutions to prevent further water penetration, even including security measures for your property like installing provisional fences to protect both customers and empoyees. 

SERVPRO of Newton/Wellesley is here to help our community by offering the best storm remediation experience in the industry. We will will guide you throughout the entire project, ensuring the highest customer satisfaction in the industry. Call (617) 332-9000 for help with any emergency and will make it, "Like it never even happened."

Why Choose SERVPRO Newton/Wellesley

2/3/2021 (Permalink)

When disaster strikes your Needham, Ma commercial or residential property quick action makes all the difference. If the structure of a building becomes compromised the safety risks become untenable. Disaster breeds chaos which is why remediation must be handled by professionals with the tools and techniques to do the job right. Here are a few important things to consider when choosing a remediation service provider;

1. Convenient location
2. Around the clock availability
3. Professionalism
4. Efficiency 
5. Honesty 
6. Experience 
7. Professional grade equipment 

We are here to help. In a problematic and possibly chaotic situation SERVPRO of Newton/Wellesley is the answer. We want to make the remediation process as easy as possible for you and reduce the amount of stress associated with the clean-up.  SERVPRO of Newton/Wellesley has trained professionals who are quick to respond and have access to latest equipment and techniques. Call us today - (617) 332-9000! We will make your disaster look “Like it never even happened.”

Why SERVPRO Newton/Wellesley

2/3/2021 (Permalink)

When you are in the middle of a crisis, making the right decisions is critical. If disaster strikes your Wellesley, Ma commercial or residential property the first thing you should do is call 911. If a New England winter storm has dropped a power line in front of your property the next call should be to your power company. These are the easy choices, but whom would you call next? Who do you call after the storm ends and you notice the damage is worse than you thought?  Maybe a tree branch took the power line fell because a fallen tree branch nocked it down and that tree branch damaged the roof of your property. 

SERVPRO of Newton/Wellesley is strategically located right off of 495 with quick and easy access to any Metro-west area. Our Disaster Remediation Teams are on call 24 hours a day, every day of the week, including holidays! Our technicians are IICRC certified professionals who can take care of water, mold, storm, fire and smoke and flood damage. SERVPRO of Newton/Wellesley professionals comes when called, the next business day. More importantly, they show up ready to work.

If you need a restoration company we are here to help. In a problematic and possibly chaotic situation SERVPRO of Newton/Wellesley is the answer. We want to make the remediation process as easy as possible for you and reduce the amount of stress associated with the clean-up.  SERVPRO of Newton/Wellesley has trained professionals who are quick to respond and have access to latest equipment and techniques. Call us today - (617) 332-9000! We will make your disaster look “Like it never even happened.” 

Why Choose SERVPRO Newton/Wellesley - Mold Damage

1/25/2021 (Permalink)

Indoor air quality is becoming increasingly prominent in the restoration service industry. Often, commercial and residential property owners are surprised by the amount of toxins that can exist indoors. The issue is especially pertinent in property owners that have mold damage in their Thompsonville, Ma.

Mold breeds by releasing microscopic spores into the surrounding atmosphere. These spores can cause unpleasant odors but sometimes do not. Our Disaster Remediation Teams take decisive action during mold remediation to contain the infestation with negative air pressure chambers eliminating possible cross contamination until the air-quality restored. Setting up containment is an essential part of the restoration as the removal of mold colonies or demolition of infested materials increases airborne spores. Also, we may use physical barriers such as polyurethane sheeting to prevent microscopic spores from escaping. Our technicians use high-efficiency air scrubbers to remove particles from the air that are as small as 0.3 microns. 

SERVPRO of Newton/Wellesley is here to help our community and will be by your side every step of the way after a crisis damages your Thompsonville, Ma commercial or residential property. We specialize in mold cleanup and restoration. Call (617) 332-9000 and our certified technicians will properly remediate your mold infestation quickly and safely making it, "Like it never even happened."

SERVPRO Is Here To Help During This Time Of Need

4/7/2020 (Permalink)

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

For more information on COVID-19 and how best to improve your mental wellbeing during these uncertain times visit the Centers for Disease Control  website. 

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Newton / Wellesley, (617) 332-9000

All of us here at SERVPRO of Newton / Wellesley want you and your loved ones to stay safe and know that we will make it through this together!

Here To Help

3/19/2020 (Permalink)

These are difficult times we find ourselves in. The impacts to our clients and communities are unprecedented! The best course of action for us all to take is to be as informed as we can at this time. We at SERVPRO of Framingham plan on doing our part to keep our clients and communities informed. 

According to the CDC, at this time, "The best way to prevent illness is to avoid being exposed to this virus." The CDC recommends the following steps to take to protect yourself;

• Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
• If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
• Avoid touching your eyes, nose, and mouth with unwashed hands.

• Avoid close contact with people who are sick
• Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of getting very sick.

For more information on COVID-19 and how best to protect yourself and others around you visit the Centers for Disease Control website. 

All of us here at SERVPRO of Newton / Wellesley want you and your loved ones to stay safe and know that we will make it through this together!

One Stop Shop

2/5/2020 (Permalink)

Recovering from a disaster—whether it’s water, fire, storm, mold or other damage—is stressful, but SERVPRO of Newton Wellesley makes it easier! We can take on as many of the details of your disaster remediation as you want, saving you from worry and work. With our experience, capabilities, expert staffing and all the right equipment, we are your all-in-one disaster cleanup and rebuild experts!

Rely on SERVPRO of Glastonbury/Wethersfield to:

• arrive at your home or business promptly and evaluate your damage
• act quickly to prevent more damage
• photograph, document and pack out your possessions
• thoroughly clean each item and store it in our clean, organized and secure facility in clearly-labeled QR-coded containers
• remove all the damaged material from your structure
• perform repairs or reconstruction
• bring all your possessions back and restore your home or business to the way it was
• coordinate your insurance claims process
• seamlessly transition from remediation to rebuild
• licensed contractors
• highly skilled craftsmen

When you have suffered a disaster at your home or business, call SERVPRO of Newton Wellesley today at 617-332-9000

What Business Need To Know About Water

2/4/2020 (Permalink)

Top Three Issues You Could Face

Every Wellesley, MA, business owner should have an idea of how to properly maintain their company building, and this includes knowing what potential water problems could occur. Knowing ahead of time what the most common problems are can help you take any necessary preventative measures. From leaking pipes to sewer overflow, here are the top three issues you could face.

1. Basement Water

If your company property has a basement area this may be one of the main places you could see potential water damage. The coolness of the space can make an environment where water can condense, raising the humidity of the area. It is also possible for water to pool against the foundation after a rainstorm and seep in. If you believe there may be water problems in your basement it’s best to contact a local water damage restoration service as quickly as possible.

2. Pipe Leaks

In other cases leaking pipes may be your main concern. This can occur from old plumbing, ill fitted pipework, or after an extreme temperature drop. If the plumbing in your company building has not been winterized you may be at risk for a pipe break as well.

3. Plumbing Problems

One of the most thought about issues are general plumbing problems. Clogs can lead to sink stoppage or a toilet backup, and if left un-monitored there’s a risk for problems with the septic bed as well. If you see signs of possible plumbing issues such as weak flow or discoloration of the water it’s best to contact a professional as quickly as possible.
When you own a business property it’s a good idea to understand the possible water damage complications that could arise. Water can end up in a basement area in a number of ways, cold weather can lead to leaking pipes, and general plumbing issues could arise. Being aware of these things can help you take preventative steps before problems arise.

How Bad Is Black Mold

2/4/2020 (Permalink)

Is Black Mold Worse Than Other Types of Mold?

Most people have a general sense of mold as something bad to have in a commercial building, but they might be uncertain on the particulars. For example, many business owners might have the following questions:

• Are there different types of mold?
• What does mold look like?
• Is black mold more serious than other strains of mold?
• Is the presence of mold a health issue?
• What is the best course of action to take when mold is found?
  
  

The Facts About Mold

When mold growth occurs at your company in Newton, MA, it is helpful to have a basic understanding of the beast. Mold is a fungus that is made up of microscopic spores that can quickly spread throughout a building, especially in damp locations. Many different types of mold exist, often in close proximity to one another. Mold colonies often produce a dark or green discoloration on tiles and other materials. The scientific name for black mold is Stachybotrys chartarum and like other types of mold, it should be cleaned out of a public space. Too much mold in an enclosed space can degrade indoor air quality and cause irritation to many people. When mold growth is present or even suspected, a professional mold mitigation company should be called in to assess the situation. Mold cleanup should begin as soon as possible to get mold levels back to normal.

The Facts About Mold Remediation

The goal of mold cleanup is not to get rid of every possible spore since this is close to impossible, but to control the growth of mold. This can be done with the services of a qualified mold technician and equipment such as physical barriers, air filtration systems, and effective cleaning agents.
These steps will work on black mold and other strains of mildew and fungus. In the end, all materials such as carpeting, clothing, and furniture will either be restored to the original condition or replaced.

Do You Have A Fire Plan

2/4/2020 (Permalink)

How To Prepare Your Business for a Fire

Without proper preparation, a relatively minor emergency can have tragic consequences for a Reservoir, RI, business. That is why all employers should create a contingency plan.
In fact, most companies are legally required to have an emergency action plan (EAP) in place. According to Occupational Safety and Health Administration regulations, an EAP is necessary in workplaces that plan to evacuate employees and have fire extinguishers present. An EAP must include the following:

• A procedure for reporting emergencies
• An evacuation plan
• A way to account for all employees after the evacuation
• Medical or rescue duties being performed by employees, if applicable
  
  

Additions To Your Plan

You may not want to stop with these minimum requirements. To truly protect your employees, your contingency plan could also include a description of the various alarms that will go off in the event of an emergency. Make sure that any disabled workers will be able to understand the alarm system.
You may also want to come up with an alternative communications location where everyone can gather in the event of fire or smoke damage to the property. You may similarly opt to find a safe place to store important records. Keep these documents in a location where they can be protected from water damage if the sprinklers go off.

Implementing Your Plan

Once the plan is in place, select an employee to lead the facility in event of an emergency. That person will oversee the evacuation procedures and decide when to activate them.
Your employees should also be trained so they understand the plan. Consider holding practice drills to test the effectiveness of the EAP. You can then adjust it accordingly.
By creating a contingency plan in advance, you can limit the spread of a blaze and protect your employees. Still, even if you prepare for an emergency ahead of time, you could still sustain fire damage to your property. That is why you should also give your workers the contact information for a local cleanup and restoration services company.

It Is Time To Think Of Spring Cleaning

2/4/2020 (Permalink)

The holidays are over and as springtime quickly approaches, it is time to think about starting your annual spring cleaning.

SERVPRO is a member of the EPA's Design for Environment (DfE) program. DfE evaluates human health and environmental concerns associated with traditional and alternative chemicals and processes. These evaluations and analyses empower hundreds of businesses to select safer chemicals and technologies. The EPA/DfE has established a set of criteria for formulating environmentally friendly cleaning products, and has put together a listing of safe cleaning components that can be used in Green cleaning formulations. As a member company, SERVPRO can access this listing known as CleanGredients and uses it as a resource to formulate environmentally friendly cleaning products that incorporate "green" chemistry. 

We have formulated three Green Cleaning Products that will allow you to complete almost all of your spring cleaning tasks.

Carpet & Upholstery Green Clean #251 is a product designed for cleaning both carpet and upholstery. It is truly a "one product does all" in that it can be used as a spotter, pre-spray, in-line cleaner for both truck mount and portable equipment, and in low-moisture bonnet cleaning. The product is pH neutral, biodegradable, contains no phosphates, solvents, dyes or fragrances. All Surface Green Clean #250 is an environmentally friendly alternative to traditional surface cleaners. It is pH neutral, contains no dyes or fragrances. All components are safe, non-toxic, phosphate free, Volatile Organic Compound (VOC) compliant and rapidly bio-degradable. The product is designed as a one product cleans all for surfaces that can be wiped or mopped. It can safely be used on walls, ceilings, countertops, floors, etc. The exclusive formulation contains both ionic and non-ionic surfactants that are naturally derived and provide excellent multi-functional cleaning. Window Green Clean #249 is an environmentally-friendly alternative to traditional glass cleaners. It is pH neutral, contains no dyes or fragrances. All components are safe, non-toxic, phosphate free, VOC-compliant and rapidly biodegradable. The product comes ready to use and is formulated with soft water to eliminate spotting and streaking. While SERVPRO of Newton Wellesley helps to restore property after fire and water damages, we also specialize in the cleaning and deodorization of carpets, upholstery, draperies, hard floors, walls, ceilings, air ducts, and more. Set up an appointment today to kick off your spring cleaning. 

Is Your Shower Moldy

1/30/2020 (Permalink)

When you find mold in your shower it can be a frustrating problem. Moisture of any kind is a food source for mold, so it thrives in most bathrooms and basements. You do not have to live with a moldy shower. If the infestation is limited to a small area, you can attempt mold cleanup yourself. Here are some steps to follow for removing black mold from your shower.

Stay Safe

As always, safety should be your top priority when you attempt to get rid of mold in your Wellesley, MA home. It is important to wear rubber gloves and old clothes. Also, proper ventilation is necessary. Open a window and turn on the ceiling fan to keep the bathroom ventilated. When you are finished with the black mold cleanup, take off your gloves and clothes immediately and bag them so they don’t spread spores throughout your home. You can throw them away, but if you would like, your closes can be cleaned in a washing machine using hot water.

Create a Cleaning Solution

There are plenty of cleaning solution options to choose from. You may purchase cleaning supplies at your local hardware store. If you would like a more green approach, white vinegar is an effective and non-toxic choice. Alternatively, you can also combine a gallon of water with a cup of Borax. Borax is a white powder laundry detergent you can find at your local supermarket. A bleach solution is an option too, but that can be dangerous and should only be used as a last resort.

Use the Solution

Pour your cleaning solution into a common household spray bottle. Spray the entire affected area with the liquid, making sure to go slightly beyond the visible infestation, saturating the mold but not creating any puddles. Then wipe away the mold and the cleaner using a cloth. If the mold remains, use a hand held scrub brush to remove the rest. The best tool to use to remove shower mold stuck in caulking or grout is an old toothbrush.

By following the above suggestions, you can limit the mold damage in your home. If the problem persists or if the damage is significant, you should contact your local mold remediation and cleanup experts here at SERVPRO of Newton Wellesley. We will make it, "Like it never even happened."

SERVice Above The Rest!

3/20/2019 (Permalink)

    Effective training is the best way to help ensure your customers receive the service they deserve. We are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to Franchise Professionals and Insurance Clients at our state of the art IICRC Approved Training Facility. 

Vendor Qualification Compliance and Professionalism

If you call SERVPRO, we will use only qualified vendors to service your customer. That commitment resulted in:

• A National Call Center to achieve prompt handling of the claim.
• Implementation of best practices and job process programs.
• National Accounts qualification criteria and annual compliance checks.
• Crew and vehicle standards.
• Insurance requirements.
• File documentation requirements.
• Quality assurance program.

Serving Adjusters and Their Clients

A SERVPRO of Newton/Wellesley's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO of Newton/Wellesley's documented, measured performance increases value to you and your shareholders, managers and customers.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

Why SERVPRO is the Restoration Company To Call

3/20/2019 (Permalink)

SERVPRO of Newton/Wellesley understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

We are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is our first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary."SERVPRO of Newton/Wellesley makes sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

We can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

• A Complete Electronic Job File.
  • First Notice of Loss.
  • Detailed Estimate.
  • Digital Loss Photos.
  • Scanned Forms and Paperwork.
  • All delivered by email or hard copy.
• On-line Access to All Files.
  • New Assignments.
  • Pending Jobs.
  • Completed Jobs.
• Informative Reports to Improve Results
  • Job Cost Data.

• Performance Comparison to Industry Standard.

SERVPRO - The Most Trusted Restoration Company with over 50 years of Expertise

2/1/2019 (Permalink)

Ted and Doris Isaacson launched SERVPRO in 1967 as a painting business in Sacramento, Calif. With a background in cleaning and restoration, however, Ted and Doris soon transformed the company into a franchisor of cleanup and restoration specialists.

After selling its first Franchise in 1969, SERVPRO continued to grow, acquiring the Bristol-Myers Domesticare Division and its 175 Franchises in 1979.

SERVPRO relocated the corporate headquarters from Sacramento to Gallatin, TN, in 1988 in a strategic move to place itself within 600 miles of 50% of the U.S. population.

At the time of the relocation, the SERVPRO System consisted of 647 Franchises.

SERVPRO Corporate quickly became a key contributor in its community, and in 1991 the Nashville Business Journal named SERVPRO the Small Business of the Year. In the meantime the company continued its impressive growth, selling the 1,000th Franchise in 2000. Learn more about our Awards and Recognition.

In 2005, SERVPRO moved to a 140,000 square-foot, state-of-the-art facility in Gallatin to provide more room for expansion.

With a proud history, a successful present and a bright future, SERVPRO will press on toward becoming the premier cleaning and restoration company in the world.

SERVPRO FRAMINGHAM NEWTON/WELLESLEY ACQUIRES NEW LOCATION IN WESTWOOD!

1/18/2019 (Permalink)

SERVPRO of Framingham, Newton/ Wellesley has expanded resources available to you by acquiring SERVPRO of Norwood/West Roxbury. These combined franchises will now service towns as far west as Hopkinton and as far east towards the Dedham/Norwood region.

Dave Kurzontkowski, Licensed Contractor and former Insurance Agent and his wife Jill, purchased SERVPRO of Framingham in 2009 and subsequently SERVPRO ofNewton/Wellesley in 2015.

Dave and his team have earned an impeccable reputation in the area because of their excellent work ethic, congeniality and professionalism. This dedicated SERVPRO team is able to ease the stress and anxiety of customers experiencing difficult situations. A resident of Hopkinton commented after using SERVPRO of Framingham, Newton/Wellesley and Norwood/West Roxbury services, “I was truly impressed by their utmost professionalism, courtesy, and competency, and thoroughly cleaned up nicely after each job.“

The new location of SERVPRO ofNorwood/WestRoxury, covers the towns of Norwood, Westwood, Dedham and West Roxbury.

SERVPRO has earned the title of trusted leader in the restoration industry with highly trained technicians committed to responding faster than any competitor to any size disaster, big or small. Offering 24-hour emergency service and providing the training and expertise to handle your immediate cleaning needs as well as the long term commitment to restore your property to a condition equivalent to “Like it never even happened.”®

Strategically located to be faster to getting to you when your need is greatest, SERVPRO also follows up with highly trained restoration technicians in advanced restoration, remodeling and renovation including custom carpentry.